All our horses are interchangeable, if you are unhappy with a purchase it may be exchanged we do not deal with refunds nor provide them.

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When exchanging a horse submit the interchange form and we will send you your new matches according to your current preferences. We will then transport your horse off your property as a position becomes available for it. When your horse is received by us and is checked over and cleared as fine, we will then send you your new chosen exchange horse.  Transport for us to remove your old horse is on us, transport cost to receive your new horse is to be paid for by you.

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All horses are sent in general paddock condition hence the prices, however you may receive some in show condition as a bonus albeit this is not a right. The low horses' prices reflect this and enable us to maintain many horses at any given time.

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If you are paying off a horse you technically do not fully own the horse until it's final payment is received. However you are fully responsible for it as if it were your own.

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Ownership receipts for horses being payed off are provided after the final payment is received.

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Talk to us if you can't make a payment on your payment plan, we can give you a little more time for a bit if necessary.

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If payments aren't paid on time and an extension agreement is not met, all rights to the horse are forfeited effectively buy the purchaser and the horse may be collected from the premesis without further warning. 

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We provide support and guidance on settling your horse in and getting off on the right foot.

If a buyer refuses to settle their horse in effectively they forfeit their rights with us. Our horses deserve to be treated fairly and kindly with consideration at all times.

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In an interchange a horses age and price will be taken into account and you will be matched accordingly.

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We reserve the right to refuse an interchange if we believe the purchaser uses unfair or cruel methods on their horses.

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